All candles presented on our website are handcrafted and made to order, therefor all sales are final. If any item arrives damaged, you must send pictures containing proof to firstname.lastname@example.org
Any damage claims must be submitted within 5 days of receiving items. Upon eligibility, store credit or exchange will be given for defective reasons only. The buyer is responsible for shipping cost on all return items.
Due to the nature of our products used candles cannot be returned.